Home > Shipping & Returns

Shipping & Returns

SHIPPING

The standard shipping time for orders shipped via UPS ground reach destination in 2-5 days. For 3M Industrial Products please allow 7-10 days for delivery. Andersen Mats are made to order, allow 7 days for delivery.

Please allow 10-14 delivery time for TPI Industrial Fans due to high demand.
United Parcel Service (UPS) is our standard method of shipment for most orders within the Continental U.S. Most orders ship out via UPS the same business day (M-F) received. Most products are shipped via UPS (because they offer package insurance and excellent tracking software. Shipping Rates are based on weight and shipped via UPS. There are no handling fees added to any order. Freight charges will be displayed during checkout.

Extra Freight Charges apply for Express (Air) Shipments . All Air shipment orders must be placed by 3 p.m Easter Time.

Larger items and weight are generally shipped via common carrier, and require higher shipping rates. IF HIGHER SHIPPING RATES APPLY YOU WILL BE CONTACTED BEFORE ORDER IS SHIPPED FOR APPROVAL.

COMMON QUESTIONS

  • Can I have an order shipped UPS to my P.O. Box?
    No. The vast majority of our merchandise is shipped via UPS, and a valid street address is needed to ensure proper delivery. If a P.O. Box is used as a shipping address, an error message will appear when submitting the order. We also cannot deliver to A.P.O., F.P.O. or foreign addresses.
  • What if my address is incorrect?
    If the address is incorrect or outdated, the package is typically returned to us by the carrier or the unintended recipient at your expense. Please double-check your address carefully when placing an order.

RETURN POLICY

Items may be returned within 30 days of purchase. Please contact us for a return authorization number.

* TPI Fans, Kennedy Tool Products and Anderson Mats will have a 25% restocking fee if returned.
JD Industrial Supply 1133 Norvell Road Grass Lake, Mi 49240
Phone: 734-426-2475
Fax: 877-627-7523
Veteran

Shipping by UPS Ground?

This map shows you how many BUSINESS days UPS thinks your order should take to arrive (Orders shipped from Michigan Warehouse).

Map